Emergency Tips

Clean Water Damage

Do:

  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and table top items.
  • Remove and prop wet upholstery and pillow cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove Oriental rugs or other artificially coloured items from wet flooring.
  • Remove valuable paintings and art objects to a safe, dry place.
  • Open and place luggage in sunlight to dry if possible.
  • Gather loose items, toys, etc. from floors.

Don't

  • Leave wet fabrics in place; dry as soon as possible. 
  • Leave books, magazines or other coloured items on wet carpets or floors.
  • Use your household vacuum to remove water.
  • Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet. 
  • Enter rooms where ceilings are sagging from retained water.

Remember:

Restorex Disaster Restoration is composed of well-trained, accredited professionals; who specialize in, among other things, Water Damage Restoration.

Sewage & Harmful Material

Do:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

Don't

  • Attempt cleanup of any kind.
  • Touch or handle items that might be contaminated with bodily fluids.
  • Eat, drink, smoke, apply cosmetics or handle contact lenses in affected areas.

Remember:

Restorex Disaster Restoration is composed of well-trained, accredited professionals; who specialize in, among other things, Sewer and Trauma Damage Restoration.

Fire and Smoke

Do:

  • Limit movement in home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. 
  • Blow or brush-vacuum loose soot particles from upholstery, drapes and carpets. 
  • Place clean towels or old linens on rugs, upholstery and high-traffic carpeted areas. 
  • If electricity is off, empty freezer and refrigerator completely and prop doors open.
  • Document all items before disposal.  
  • Clean and protect chrome on kitchen and bathroom faucets, trim and appliances with light coating of Vaseline or oil.
  • Wash house plants on both sides of leaves.
  • Change HVAC filter.

Don't:

  • Attempt to wash any walls or painted surfaces without first contacting your RESTOREX Professional. 
  • Attempt to clean carpet or upholstered furniture without first consulting your RESTOREX Professional.
  • Attempt to clean any electrical appliances, TV sets, radios, etc. that may have been close to fire, heat or water without first consulting  an authorized repair service.
  • Use any canned or packaged food or beverages that may have been stored close to fire, heat or water.
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged.
  • Send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor and cause permanent damage.

Remember:

Restorex Disaster Restoration is composed of well-trained, accredited professionals; who specialize in, among other things, Fire Damage Restoration.

Vandalism Damage

Do:

  • Hose or wash egg damage from building exterior as soon as possible.
  • Blot freshly spilled food from carpets and fabrics with a  dampened cloth or sponge (but don’t over-wet). Scrape and blot (don’t  rub: it may damage fibers).
  • Vacuum glass particles from carpets and upholstery.
  • Save containers, which reveal the composition of spilled inks, cosmetics and paints.

Don't

  • Attempt to remove ink, paint or cosmetic stains.
  • Operate damaged lamps or appliances.
  • Discard wood chips, broken pieces from furniture, porcelain or other art objects.

Remember:

Restorex Disaster Restoration is here to help!

Give us a call!