Emergency Tips

Locally Owned and Operated

Clean Water Damage

Do:

Remove as much excess water as possible by mopping and blotting.
Wipe excess water from wood furniture after removal of lamps and table top items.
Remove and prop wet upholstery and pillow cushions for even drying.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Turn air conditioning on for maximum drying in summer.
Remove Oriental rugs or other artificially coloured items from wet flooring.
Remove valuable paintings and art objects to a safe, dry place.
Open and place luggage in sunlight to dry if possible.
Gather loose items, toys, etc. from floors.

Don't

Leave wet fabrics in place; dry as soon as possible.
Leave books, magazines or other coloured items on wet carpets or floors.
Use your household vacuum to remove water.
Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.
Turn on ceiling fixtures if ceiling is wet.
Enter rooms where ceilings are sagging from retained water.

Remember:

Restorex Disaster Restoration is composed of well-trained, accredited professionals; who specialize in, among other things, Water Damage Restoration.

Sewage & Harmful Material

Do:

Stay out of affected areas.
Call emergency service personnel if the situation is life threatening.
Treat all bodily fluids as if they are contaminated.
Turn off the HVAC system if there is sewage damage.

Don't

Attempt cleanup of any kind.
Touch or handle items that might be contaminated with bodily fluids.
Eat, drink, smoke, apply cosmetics or handle contact lenses in affected areas.

Remember:

Restorex Disaster Restoration is composed of well-trained, accredited professionals; who specialize in, among other things, Sewer and Trauma Damage Restoration.

Fire and Smoke

Do:

Limit movement in home to prevent soot particles from being embedded into upholstery and carpets.
Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
Blow or brush-vacuum loose soot particles from upholstery, drapes and carpets.
Place clean towels or old linens on rugs, upholstery and high-traffic carpeted areas.
If electricity is off, empty freezer and refrigerator completely and prop doors open.
Document all items before disposal.
Clean and protect chrome on kitchen and bathroom faucets, trim and appliances with light coating of Vaseline or oil.
Wash house plants on both sides of leaves.
Change HVAC filter.

Don't:

Attempt to wash any walls or painted surfaces without first contacting your RESTOREX Professional.
Attempt to clean carpet or upholstered furniture without first consulting your RESTOREX Professional.
Attempt to clean any electrical appliances, TV sets, radios, etc. that may have been close to fire, heat or water without first consulting an authorized repair service.
Use any canned or packaged food or beverages that may have been stored close to fire, heat or water.
Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged.
Send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor and cause permanent damage.

Remember:

Restorex Disaster Restoration is composed of well-trained, accredited professionals; who specialize in, among other things, Fire Damage Restoration.

Vandalism Damage

Do:

Hose or wash egg damage from building exterior as soon as possible.
Blot freshly spilled food from carpets and fabrics with a dampened cloth or sponge (but don’t over-wet). Scrape and blot (don’t rub: it may damage fibers).
Vacuum glass particles from carpets and upholstery.
Save containers, which reveal the composition of spilled inks, cosmetics and paints.

Don't

Attempt to remove ink, paint or cosmetic stains.
Operate damaged lamps or appliances.
Discard wood chips, broken pieces from furniture, porcelain or other art objects.

Emergency Tips

Clean Water Damage

Do:

Don't

Remember:

Sewage & Harmful Material

Do:

Don't

Remember:

Fire and Smoke

Do:

Don't:

Remember:

Vandalism Damage

Do:

Don't

Remember:

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